Reference

Legal terms before you join 0sl

0sl puts the terms that govern your account, privacy choices, cookie use and wallet records in one place before you open an account.

India legal termsPrivacy choicesCookie controlsWallet record rules
0sl Legal terms before you join 0sl
CONTACT ROUTES

Three legal contact paths

Legal questions need a clear route, not a generic inbox. Use the account email tied to your profile when you ask about privacy, payment records, account…

Account help channel Use the help link inside your account for terms, wallet records or access questions.
Email for privacy requests For data access, correction or deletion requests, email us from the address on your…
Payment dispute route For UPI, Paytm or PhonePe disputes, include the payment reference, date and account email.
ACCOUNT CARE

Six ways we handle legal data

We handle legal data with a practical purpose: account access, payment tracing, fraud control, dispute replies and required record keeping.

Identity checks

We may verify your name, phone, email, payment handle and location signals when account activity needs extra checks.

Cookie use

Cookies help keep your session active, remember language and spot repeated failed access attempts.

Payment records

UPI, Paytm, PhonePe and Google Pay references are stored with wallet entries so we can trace deposits, withdrawals and disputes.

Security controls

Password checks, device signals and session logs help us detect unusual account access.

Retention periods

Some records remain after closure where payment, dispute, fraud or legal duties require it.

Change requests

You can ask us to correct profile details, send a copy of stored data or close your account.

Legal questions before account opening

These answers explain how the legal terms work when you open, use or close an account with us. They focus on your rights, our record handling and the steps we take when law, payment checks or account security affect access. If your question involves a live dispute, use the contact path connected to your account so we can respond against the correct record.

The terms apply when you create an account, sign in, use the wallet or access the lobby. Access depends on local law and is available where local law permits.

We collect account details, contact data, device signals, wallet records and support messages needed for access, security, payments, disputes and legal duties. We do not ask for unrelated documents unless a check needs them.

Yes. Send the request from your registered email or through signed-in support. We verify the account first, then share the data we can provide under the terms and applicable law.

Payment references are linked to wallet entries so deposits, withdrawals and disputes can be traced. They are used for account checks, fraud control, payment support and legal record keeping.

If local law does not allow access, we may refuse account opening, restrict use or close the account under the terms. Any wallet action will follow the account record and legal process.

Contact us from your account email and state what needs correction. We may ask for verification before updating the record, especially where the change affects payments or account access.

Retention depends on the record type. Payment, dispute, security and legal records may be kept longer, while inactive profile details are removed or made inactive when no longer needed.